InstantAir
FR
EU 261/2004

Your flight is late. Your compensation isn't.

InstantAir pays out the compensation due under EU Regulation 261/2004 in minutes — not months.

600 €

Maximum compensation per passenger under EU Regulation 261/2004 for a delayed or cancelled flight.

2 in 3*

Eligible passengers who never claim the compensation they are entitled to.

2–24 months

Typical time to obtain compensation the traditional way: claim, follow-ups, mediation.

Three steps, one payment

Immediate check

As soon as the delay or cancellation is recorded, InstantAir checks whether the flight is eligible under EU Regulation 261/2004.

A claim in one tap

The passenger uploads their boarding pass from their phone. No paperwork, no documents to chase.

Instant payout

The compensation is paid straight to their bank account or card, within minutes.

Built for every player in travel

Airlines

Outsource your EU 261/2004 claims handling: your passengers are compensated quickly and properly, you keep handling costs under control, and you reduce disputes and third-party claims.

Travel agencies & tour operators

Give your customers delay protection that doesn't stop at booking — cover that is still useful after departure.

Travel brokers & insurers

Embed a delay and cancellation cover handled end to end by InstantAir, with no extra workload for your teams.

What you gain

A customer experience that turns the situation around

A delay endured becomes compensation received before the trip is over. The kind of moment your customers tell people about.

The right mechanism for every claim

Every delay is routed within seconds to the compensation that applies: EU Regulation 261/2004, the policy's cover, or a goodwill gesture. No duplicates, no needless disputes.

Zero handling burden

Eligibility check, claim file, payment, follow-up: InstantAir handles everything, end to end, under your brand.

The team

Jehan de Castet

Jehan de Castet

Founder of Lesfurets.com, France's leading insurance comparison site, and of Fluo, the comparison service for the insurance bundled with bank cards (travel, car rental, purchases).

Julien Delorme

Julien Delorme

Former member of the Executive Committee of HSBC France retail banking, where he was Head of Credit and Cards (Visa, Mastercard).

Let's talk

Airline, travel agency, broker or insurer — get in touch to add InstantAir to your offer.

info@instantair.fr